OBJECTIVE:
To obtain a career where I can utilize my healthcare services and business skills while encouraging the development of new skills and personal growth.
QUALIFICATIONS:
Talent for identifying customer/patient needs and presenting appropriate company policies & procedures, and detailed service, HIPAA regulations. Demonstrated ability to gain customer/patient trust and provide exceptional problem solving, and follow-ups. Able to perform clinical procedures such as taking blood pressures, pulse, respiration, routine blood tests, urinalysis, and EKG. ICD-9-CM, CPT, Third party reimbursement, Scheduling, and preparing patients for examination room.
EDUCATION:
June 2010-January 2011
Cleveland Institute of Dental-Medical Assistant Inc.
Lyndhurst Ohio
Medical Assistant Diploma, Registry eligible for RMA & CPT
February 2001- December 2003
Trumbull Business College
Warren, Ohio
Medical Secretary Associate Degree
CERTIFICATIONS:
Basic Life Support-American Heart Association
Blood Borne Pathogens- National Safety Council
EXTERNSHIP:
November 2010-January 2011/ Completed 240 hours
Dr Kaplan & Dr. Blair
Pulmonary Specialist Office
Willowick Ohio
Performed basic office duties such as filing, scheduling, calling patients with results, EKG, spirometry. Interviewed patients, measured vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and recorded information on patients' charts. Prepared treatment rooms for examination of patients. I cleaned and sterilized instruments.
EMPLOYMENT:
2007-2010 Giant Eagle Get n Go Warren, Ohio
Customer service, cash, check, credit card handling, stocking and cleaning. Assisted customers either by telephone, electronically or face to face. Responded promptly to customer inquiries. Handled and resolved customer complaints. Performed customer verifications.<...
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