Objective:
To secure a position within a well established organization where I can maximize my 15 years plus of customer service expertise, management skills, issue resolution strategies, as well as my ability to develop and maintain a rapport with customers to ensure long lasting professional relationships.
Expertise/Skills/Training:
„X Management
„X Receive and Log Inventory
„X Recruit/Train and Orientate New Associates
„X Establish New Vendor Accounts
„X Administrative & Clinical Office Assisting
„X Medical Billing and CPT Coding
„X Medical Terminology
„X Medical and Surgical Asepsis
„X Basic Pharmacology
„X Computerized Appointment Scheduling
„X Microsoft Office/Word/Excel
„X Basic Lab Procedures
„X CPR/First Aid Certified
„X Medical Transcription
„X Phlebotomy/Specimen Collection
„X Maintain and Promote Professionalism
„X Develop Reading Materials
„X Implement Changes
„X Control Labor Costs
„X Increase Kiosk Sales
„X AED Certified
„X ServSafe Certified
Professional Experience:
Mid-Atlantic Endoscopy Newark, DE
GI Post-Op Tech 06/11-07/11
„X Decontaminating
„X Sterilizing
„X Provide Patient Care as Directed by RN
„X Take Patient Vitals
„X Remove Catheters
„X Room Set-Up and Tear Down
„X Procurement of Surgical Supplies and Equipment
HMS Host Newark, DE
Assistant Manger 05/10-05/11
„X Recruiting and Training
„X Set Up Vendor Accounts
„X Reconcile Cash
„X Maintain Operating Records
„X Data Analysis
„X Order Criminal Background Checks Online
„X Review Background Reports For Employee Eligibility
„X Managed Three Stores
„X Managed 15-25 Employees
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