EXECUTIVE SUMMARY: Experienced office Manager with solid experience managing all professional level with strong leadership and relationship-building skills.
OBJECTIVE: Seeking for a position of healthcare manager for a leading healthcare company.
SKILL AND ACCOMPLISHMENTS:
• Actively involved in all phases of setting up a private health facility.
• Oversight for hiring, setting up inventory procedures and financial systems.
• Managed day – to- time job activities: establishing priorities, monitoring and supervisors, troubleshooting.
• Motivated staff by providing background conductive to open communication and
opportunities for professional development.
• Conducted brainstorming sessions to develop solutions for improving patient services.
• Welcomed constructive criticism from perfect solutions for improving patient services.
• Conducted successful exploration, for causes, and implementation of preventive strategies.
LANGUAGE: I speak and written fluent Spanish – English.
EDUCATION:
WESTWOOD COLLEGE, Atlanta. Georgia. Bachelor of Science in Health Care - Management Health Care. Expected graduation May, 2012
EVEREST INSTITUTE, Norcross, Georgia, Diploma Medical Billing Insurance Code Graduation, May, 2009
DEKALB COMMUNITY COLLEGE, Clarkston, Georgia – Diploma in Business Graduation, December, 1986
GEORGIA STATE UNIVERSITY, Atlanta, Georgia, English as Second Language Graduation, December, 1983
UNIVERSITY OF CARABOBO – Valencia – Venezuela, Human Resources Graduation, July, 1971
WORK EXPERIENCE: Senior Citizen Service on Day Volunteer, Atlanta Georgia - 11/14/2011.
Responsibilities includes: Voluntary of helping with the entrainments with play, dancing, with all caregiver.
Toro Hardwood Floors Concrete Stains – Assistant Manage, Norcross – 08/01/2009 - Current.
Responsibilities include: Excelled in a role requiring the ability to handle a variety of customer service and administrative
tasks and resolve customer issue with expediency.
Demonstrated proficiencies in phone and front-desk, treatment with high-volume environment.
Calmed dissatisfy/annoyed customers researched and quickly solve problems and consumer confidence to prevent the end of key accounts.
Consistently praised by employs for the quality and timeliness of reports, assistance to clients
detail, excellent customer service delivery and team-player attitude.
Acom Solution – Duluth, Georgia – Externship – Medical Biller -- February, 2009
Responsibilities include: Externship/Medical Biller
Black Diamond Service – Lilburn, Georgia Customer Service, Jan, 2000 – Jan...
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