Seeking a position in the Health Records Management field. Excellent data information skills for keeping medical records within an organization accurately. Ability to work independently or in a team environment to reach short or long term goals. Quick learner and highly productive in a multitask environment.
Key Knowledge
• Medical Terminology • Health Information Department
• HIPAA • Alphabetic/Numeric Filing
• ICD-9-CM/CPT-4 • Facesheets
• Electronic Medical Records System • Deficiency Slips/Colorstrips
• JCAHO • Transcription System
Professional Experience
Ashworth College/Health Records Management -January 2012
• Understand that Medical Terms are comprised of three basic components such as roots, prefixes, and suffixes
• Familiarity of Title I & Title II HIPPA. Title I prevents the loss of benefits during the time when an employee is laid off or moves from one company to another. Title II focuses on the healthcare practice settings, to reduce administrative cost burdens.
• Knowledge of ICD-9-CM/CPT-4. ICD-9-CM is required for reporting diagnoses & diseases to all U.S. Public Health Services & Health Care Financing Administration Programs. CPT-4 uses a basic five-digit system and list more than 7000 common procedures and services performed in physician’s offices or hospitals. If both codes are not compatible on the insurance claim, the claim will not be paid.
• Comprehend that Electronic Medical Record Systems are designed to create, store, edit and retrieve the traditional contents of a patient chart on a computer. It also provides secure and efficient ways to replace paper charts
• Aware of JCAHO; Joint Commission on the Accreditation of Healthcare Organization, which requires that all records be complete within 30days of patient discharge
• Understand that Health Information Management Departments involve the management of medical records, administration of health information computer systems, coding classification of medical records for billing and research purposes, analysis of medical data for public policy, protection of patient privacy, and management of health information security
• Skills in Alphabetic and Numeric Filing. Alphabetic Filing is done by looking at the sequence of letters in the patient’s last name. Numeric Filing utilizes a number assigned to the patient’s medical record.
• Understand that the Face sheet provides pertinent information about a patients hospitalization to those reviewing the patient’s medical records
• Understand that the Deficiency Slips/Color Strips provide a system for marking omission in the medical record, differentiating which physician must complete the omissions
• Knowledgeable of the Transcription System. Computers which transcriptionists produce reports and the word processing software that assists them.
SunTrust Bank Operations Specialist III/CD/IRA Processing-October 2010-December 2011
• Process Multiple Exception Reports for CD/IRA Processing related to rejected bank errors
• Responsible for Review and Resolution of CD/IRA system exception reports
• Use CD/IRA Knowledge to resolve complex problems and answer questions from Help lines, STOLI, and Bank Operations
• Contribute to cost savings suggestions for department and company
• Assist Workflow Coordinator with updating procedures for CD/IRA Processing
• Request Funds from other Financial Institution to SunTrust
• Process and close request to transfer CD’s and IRA’S
SunTrust Bank Operations Specialist III/Branch Services-November 2009- October 2010
• Research client accounts on Platform System that are late paying Safe box fees & Place holds on client accounts to debit funds owed for Safe Box
• Send letter to client notifying them their account was debited nonpayment of Safe box
• Exceeded daily Safebox hourly goal by 35% per hour through process improvements
• Verify Savings Bond Applications for clarity & correct purchase amount
• Work Harland reject report to delete approximately 30 checks monthly that were ordered thru Harland Check System incorrectly for client accounts
• Fax rejected check orders from Harland to branches for correction and reorder for client
• Verify client address is correct for ordering checks through faxes to Harland
• Communicate with internal and external SunTrust clients
SunTrust Bank Operations Analyst II/Bank Operations/ December 2007-October 2009
• Research & clear all Saving Bonds redemption errors, resolve branch/Saving Bonds application errors, & handle reclamations related to savings bonds
• Handle approx. 200 savings bond issues/discrepancies per month
• Communicate directly with Branches due to Savings Bonds Application errors, that the Branch provided to Branch Services
• Responsible for correcting branch mistakes, updating missing information, and following up when necessary
• Communicate to clients by letter informing them of debit & credit transactions made to their accounts regarding Savings Bond
• Handle Safe Deposit Box Contents under dual control ensuring Sun Trust and customer confidentiality
• Update drilled contents excel spreadsheet as we receive or send out contents<...
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