Areas of Accomplishment
Customer Service
• Resolved escalating incidents among patrons
• Provided technical support via telephone for technicians and external customers
• Provided tutoring services for under privileged students
Management
• Supervised and trained nine employees to perform cleaning duties
• Performed payroll duties and managed inventory of supplies and equipment
• Interviewed potential employees
• Responsible for quality control inspection of four downtown businesses
• Educated over 500 students from diverse ages, grades, and abilities
• Collaborated with administrators and front office personnel to perform office duties
• Managed Weight Management Program for 400 member department
• Supervised and maintained officer and enlisted files for over 5000 personnel
• Trained incoming personnel in various departments
• Conducted inventory duties, made copies, faxed paperwork, and greeted visitors
Work Experience
• Pitney Bowes Presort mail services, Houston, TX – Pre-sorter 2010-2011
• Topp Knotch Personnel Services, Houston, TX – Mail Sorter 2010-2010
• Richard Allen Schools, Dayton, OH – Substitute Teacher...
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